Delivery Information

NO SUNDAY DELIVERIES OTHER THEN MOTHERS DAY AND FATHERS DAY due to changes in couriers, out lying areas from Kelowna and areas south will have to be pre-arranged via phone to ensure there is a delivery service available.

Delivery Information for Kelowna Baskets

Whether your gift basket is to be delivered here in Kelowna or across Canada, here at Kelowna Baskets, we make every effort to deliver or ship your orders within 24 to 48 hours when orders arrive before 10:00 AM or please call if you need same day delivery for availability.  At Kelowna Baskets, we make every effort to make sure that the gift arrives on the date requested.  Kelowna Baskets, deliver 6 days a week, day time.  Our hours of operation are Monday thru Friday from 8:00 am till 9:00pm  Saturdays and Sundays from 9:00am till 6:00pm

Hand Deliveries (Kelowna and Surrounding Area)

DUE TO HIGHER THEN USUAL VOLUMES PLEASE ALLOW 48 HOURS FOR DELIVERIES if LOCAL IN TOWN same day delivery is requested and able to be accommodated, there is a delivery fee (Hot Shot delivery Fee) of $25, but must be approved via phone call to 250-317-6767 Kelowna Baskets before noon on date.



$17.50 (Kelowna Area)     $22.50 (Lake Country)     $25.00 (Vernon), $25- (Enderby & Salmon Arm)     & $60.00 to Big White Ski Hill) deliveries to out lying areas will be delivered ASAP, but guaranteed within 72 hours (outlying areas do not have weekend deliveries).

At Kelowna Baskets, superior customer service is our number one priority.  Kelowna Baskets strive to deliver all orders as quickly as possible unless otherwise specified. Kelowna Baskets currently offers a  delivery service and courier service.

Shipping

Cost of shipping in Canada varies according to the size and destination of the gift basket.
Standard delivery is through Canada Postal Services ---  Priority Post unless otherwise requested.  Arrival of basket varies depending of location of delivery. The shipping time does not necessarily include the day the order is placed.   For major centres approximate time of delivery during peak holiday season is:

BC/Alberta:  1 - 5 days
Saskatchewan/Manitoba: 2 - 5 days
Ontario/ Quebec:  4 - 6 days
Newfoundland, Nova Scotia, New Brunswick & Prince Edward Island:  5 - 9 days
Yukon & Northwest Territories: 7 - 10 days

*** The Courier ships Monday through Friday, therefore, if your order is placed on Friday it will not be shipped until Monday.

It is very important that the Gift Basket Receiver's Name, Phone Number and Full address, including Postal Code is made available to us. Please make sure addresses are correctly entered as the courier will charge for such errors and therefore that will be applied to your credit card.

If you would like to use your own shipping company, please let us know when placing your order, and arrangements can be easily made.

Holiday Season

During the busy holiday season your order may take 2 - 3 days. We will make a concerted effort to deliver all Christmas Baskets in a timely manner.  Orders will be placed on a first-come, first-serve basis. Therefore, we encourage orders to be placed well in advance, so that the delivery time you desire is still available AND AVOID ANY DISAPPOINTMENTS.  THE LAST TWO WEEKS PRIOR TO CHRISTMAS, ORDERS WILL BE DELIVERED ASAP VIA COURIERS TO ACCOMMODATE THE VOLUMES OF GIFTS AT THIS TIME OF YEAR, SO THE DATE CHOSEN MAY BE ALTERED A LITTLE IN ORDER TO GET ALL GIFT BASKETS OUT IN A TIMELY MANNER.

Terms & Conditions

We at Kelowna Gourmet Gift Baskets Inc. Will ship across Canada and United State. There are restrictions of some basket content when shipping internationally. Therefore it is suggested you call us 1-877-317-6767 or email info@kelownabaskets.com  to discuss your needs.